Scoosc Privacy Policy – Magic Booking

 

Applies to: All families using Magic Booking to book Scoosc sessions

1.⁠ ⁠Introduction

At Scoosc, we are committed to protecting your personal information. This Privacy Policy explains how we collect, store, use, and share your data when you book childcare sessions through our booking system, Magic Booking.

We process all personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2.⁠ ⁠What Information We Collect via Magic Booking

When you register and book through Magic Booking, we collect the following information:

  • Your child’s name, date of birth, and school
  • Emergency contacts and authorised collectors
  • Medical conditions, allergies, and dietary needs
  • Attendance and booking history
  • Payment details and billing address
  • Parent/carer contact details

This data is essential for the safe and effective delivery of our childcare services.

3.⁠ ⁠How We Use This Data

We use the data collected through Magic Booking to:

  • Manage session bookings and attendance
  • Communicate with you about your child’s care
  • Ensure medical and safeguarding needs are met
  • Process payments and issue invoices
  • Comply with our legal obligations under EYFS and safeguarding regulations

4.⁠ ⁠Lawful Basis for Processing

We process your data under the following lawful bases:

  • Contract: To provide you with booked childcare services
  • Legal obligation: To meet health, safety, and safeguarding laws
  • Consent: For optional items such as photo permissions
  • Legitimate interest: For improving services and administrative efficiency

5.⁠ ⁠How Your Data Is Stored

  • All data on Magic Booking is stored securely using encrypted servers and protected login systems.
  • Access is restricted to authorised Scoosc staff who require it to fulfil their duties.
  • Paper records (if needed) are stored in locked filing cabinets at the setting.

6.⁠ ⁠Sharing of Information

We do not sell or share your personal data with third parties for marketing purposes.

We may share data:

  • With safeguarding or emergency services (when required by law)
  • With Ofsted or local authorities during inspections
  • With schools during transitions, where appropriate and with consent

7.⁠ ⁠Retention of Data

We retain data for the minimum time required by law:

  • Booking and attendance records: 3 years after the child leaves
  • Medical and accident forms: Until the child is 21
  • Safeguarding records: Until the child is 25

8.⁠ ⁠Your Rights Under UK GDPR

You have the right to:

  • Request access to your personal data
  • Ask for inaccurate data to be corrected
  • Request deletion of data (where lawful and appropriate)
  • Object to how we use your data
  • Lodge a complaint with the ICO: www.ico.org.uk

All requests should be made in writing to the Scoosc Manager.

9.⁠ ⁠Data Breaches

If there is a breach of your personal data:

  • We will investigate immediately
  • We will notify affected individuals promptly
  • We will report serious breaches to the ICO within 72 hours

10.⁠ ⁠Contact Details

For any questions, concerns, or data requests, please contact:

Elissa Phillips – Scoosc Manager and Data Protection Lead

📧 admin@scoosc.com

📞 07595 470857

🌐 www.scoosc.com